…a few snags were encountered along the way, but all have been dealt with by your team on site which is very commendable.
I'd like to take this opportunity to thank you and your operatives for a speedy response and good work on site (as always).
We are very grateful to all those who assisted with the water ingress, starting from the initial call out response, co-ordinating and deploying the team to site with all the necessary equipment to help manage the large volume of water that was entering the building and the continued support until resolution of the external leak and the assistance with the cleaning up process.
Bank of America Merrill Lynch
…congratulate you and your team for the professionalism and physical commitment…in bringing the incident to a safe and successful conclusion.